Question 1

What is Merkoll?

Accepted Answer

Merkoll is an AI-native business operating system. Its AI sales engine captures, scores and follows up your leads automatically to win you more customers — and the same workspace then runs the whole business: orders, inventory, bookings, CRM, B2B and real double-entry accounting, configured to your industry.

Question 2

How does the AI win me more customers?

Accepted Answer

Merkoll pulls every lead — web forms, your storefront, WhatsApp, email and calls — into one inbox, scores each one on intent and fit, and runs no-code workflows that follow up, remind and nurture 24/7 so nothing slips through. The AI even drafts on-brand replies, and won deals convert straight into orders and invoices.

Question 3

Which industries does Merkoll support?

Accepted Answer

Merkoll ships pre-configured for restaurants & cafés, hotels & trekking, retail & wholesale, and salons & wellness — with 20+ shared modules (HR, payroll, expenses, e-signature, loyalty, analytics) you can switch on for any vertical.

Question 4

Is Merkoll only for small businesses?

Accepted Answer

No — Merkoll scales from a single outlet to large, multi-location operators and groups. Each business runs as its own workspace, and the owner dashboard rolls up revenue, stock and performance across every location, with role-based access for large teams.

Question 5

Can I subscribe to just one module?

Accepted Answer

Yes. Merkoll is modular — subscribe to a single module like e-signature, accounting, a storefront or SEO and pay only for what you use. Every standalone module connects to the rest, so you can add more (or upgrade to the full business OS) anytime without migrating your data or changing your login.

Question 6

Do I need separate accounting software?

Accepted Answer

No. Merkoll has a real double-entry ledger built in. When you make a sale, the journal entry is posted, stock is drawn down and revenue is recorded automatically — so your books are always tax-ready without exporting to another tool.

Question 7

Is there a free trial?

Accepted Answer

Yes — start a free 14-day Pro trial with no credit card required. You can import your menu, rooms or SKUs and go live the same day.

Question 8

Do you have an agency / partner program?

Accepted Answer

Yes. Agencies get a white-label, multi-client console to spin up branded Merkoll workspaces, manage billing and earn recurring revenue on every client they bring on.

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